lv918 Terms and Conditions of Use

1. Acceptance of Terms and Conditions

By accessing, registering or using the lv918 platform in any capacity, you hereby agree to be bound by all terms and conditions contained in this document, together with the Privacy Policy and any additional guidelines published by lv918 from time to time.

If you do not agree with any part of these terms, you are required to stop using this platform immediately. Continued use of the lv918 platform after any amendment to these terms will be considered acceptance of the amended terms.

2. User Eligibility

To use the lv918 platform, you must meet the following requirements at all times:

• Be 21+ at least 21 years of age on the date of account registration;
• Act on your own behalf and not as a representative of a third party;
• Not be declared legally incapable of entering into a binding agreement;
• Not be on any exclusion or restriction list imposed by lv918 or any relevant authority;
• Understand that online gambling may be regulated or restricted under the laws of your place of residence, and you are fully responsible for complying with those laws.

lv918 reserves the right to request proof of identity at any time to verify user eligibility. Failure to provide the required documents may result in account suspension until verification is complete.

3. Registration and Account Management

Each user is only permitted to hold one account at lv918. Registration of multiple accounts by the same individual is strictly prohibited and may result in the freezing or termination of all related accounts, including any balances held within them.

During registration, you are required to provide accurate, complete and current information. Details provided, including your full name, identification card number (MyKad), mobile phone number and email address, must be truthful. lv918 reserves the right to verify this information at any time.

• You are fully responsible for maintaining the confidentiality of your account password;
• Any activity that occurs under your account is considered to have been carried out by you;
• Contact customer support immediately if you suspect your account has been accessed without authorisation;
• lv918 is not liable for any losses arising from a user's negligence in keeping their login information secure.

4. Deposits and Withdrawals

All financial transactions on the lv918 platform are subject to the following policy:

• The minimum deposit for all payment methods is RM50;
• The minimum withdrawal for all payment methods is RM100;
• Withdrawal processing time is between 5 and 30 minutes once the request has been approved;
• Accepted payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency including USDT, BTC and ETH.

lv918 reserves the right to request additional verification before approving a withdrawal, particularly for new accounts or accounts showing unusual activity. Withdrawals will only be processed to the account or payment method that has been registered and verified in the same user's name.

5. Bonus and Promotions Policy

All bonuses and promotions offered by lv918 are subject to the specified wagering requirements. Users are advised to read the terms of each promotion carefully before accepting any offer.

The lv918 welcome bonus provides a 150% match on the first deposit, up to a maximum of RM500. Here is how it is calculated:

• The wagering requirement is 15 times the total bonus received before winnings from the bonus can be withdrawn;
• Example: Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering required RM150 × 15 = RM2,250;
• Second example: Deposit RM800 → Bonus RM500 (maximum cap) → Account balance RM1,300 → Wagering required RM500 × 15 = RM7,500.

lv918 reserves the right to cancel bonuses and related winnings if there is evidence of promotion abuse, including the use of multiple accounts or betting strategies designed to exploit bonus terms.

6. Game Rules

All games offered on the lv918 platform are operated according to their respective rules as set by the game providers. Game results are final and cannot be disputed unless a verifiable technical error has occurred.

• lv918 is not responsible for any internet connection disruptions that may affect participation in games;
• In the event of a technical disruption during a game session, lv918 will endeavour to resolve the situation fairly based on server records;
• Any attempt to exploit bugs or system vulnerabilities is prohibited and may result in account termination;
• The use of automated software, bots or other assistance tools to play is strictly prohibited.

7. Accepted User Conduct

lv918 users are required to behave responsibly and with respect for all parties. The following activities are strictly prohibited on the lv918 platform:

• Fraud, deception or impersonation of another user or lv918 staff;
• Money laundering or any other unlawful financial activity;
• Sharing login credentials with others or allowing another person to use your account;
• Spreading false information or engaging in activities that damage the reputation of lv918;
• Any attempt to hack, attack or disrupt lv918's systems.

lv918 reserves the right to take immediate action, including suspension or termination of an account without prior notice, if any of the above prohibitions are violated.

8. Account Suspension and Termination

lv918 reserves the right to suspend or terminate a user's account at any time for reasonable causes, including but not limited to:

• Violation of any provision in these Terms and Conditions;
• Suspected or confirmed fraud or deceptive activity;
• Failure to submit requested verification documents within the specified period;
• Account inactive for an extended period with no transactions;
• Request by the user to close the account.

Users may also apply to voluntarily close their account at any time by contacting customer support. For accounts terminated on disciplinary grounds, the balance in the account may be forfeited depending on the circumstances of the case.

9. Limitation of Liability

lv918 provides this platform on an "as is" basis and makes no guarantee that the service will always be available without interruption. To the extent permitted by applicable law:

• lv918 is not liable for any indirect, incidental or consequential losses suffered by users;
• lv918's total liability to any user shall not exceed the amount deposited by that user in the 30 days prior to the claim;
• lv918 does not guarantee that information on the platform is free from errors at all times.

10. Amendments to Terms

lv918 reserves the right to amend, update or replace any part of these Terms and Conditions at any time without prior notice. Such amendments will take effect immediately upon publication on the lv918 website.

Users are advised to review this Terms and Conditions page periodically to stay informed of any recent changes. The effective date shown at the top of this document indicates the latest version currently in use.

11. Governing Law and Jurisdiction

These Terms and Conditions are interpreted and governed by the laws applicable to lv918's international licensing. Any disputes arising in connection with this platform will be resolved through the mechanism established by the relevant licensing authority.

Malaysian users hereby acknowledge that they are solely responsible for understanding and complying with local Malaysian laws regarding online gambling. lv918 does not provide legal advice on this matter.

12. Contact Us

If you have any questions, concerns or feedback regarding these Terms and Conditions, the lv918 support team is available through the following channels:

• Live chat 24/7 on the lv918 platform in Bahasa Melayu and English;
• E-mail: [email protected] (responses are usually provided on the same day);
• Support is available at all times, including public holidays.